Total Therapy Software FAQ's

For onboarding, training sessions and the set-up process so you can be up and running as soon as possible. Our onboarding team can import much of your data, significantly speeding up your launch time.

Total Therapy is browser-based and will work on any device with an internet connection, whether you work on a desktop, tablet or smartphone.

Total Therapy Practice Management provides insurance authorization tracking by the number of sessions or by the amount of time in minutes.

Total Therapy offers a Parent Portal solution that is HIPAA compliant and allows parents to view and cancel appointments, pay bills and send and receive notifications from therapists.

Total Therapy offers payroll features that allow you to have staff clock in and out, and/or track session times, travel time and allows you to set up payroll codes for various staff and services. Reports can be generated and uploaded to your payroll processor.

Many of our clients easily import their existing lesson plans and curricula into their Total Therapy environment.

Our Parent portal provides easy-to-use and easy-to-create forms and reports. These are ideal for streamlining the onboarding of new clients and can be used to automatically update the client records on a regular basis eliminating significant administrative overhead.

Our scheduling package enables easy to read and easy to modify the scheduling of therapists and staff. They can easily be scheduled by time, skills or credentials. Go to Practice Management

Our clinical package provides a robust reporting engine that enables users to create whatever reports they need. A report can be created from any data collected.

Yes, one of the advantages of using the Salesforce.com platform is the ease of customization.

Yes, permissions can be granted to different people depending on their title, responsibility or company preference. They can assign view-only or the ability to make changes.

All of our clients have direct phone access to our customer support team. In addition, we offer our Wizard Library which consists of thorough documentation of each product with detailed how-to-use instructions. These are also complemented by our Wizard Video Library which walks customers through a demonstration of how each capability is used and can be optimized for your environment.

We can support clients with as few as one therapist to thousands of therapists in many locations across the country.

Total Therapy is the most cost-effective solution on the market. We offer many robust solutions and add significant value to every client environment. Schedule a Demo or request a quote here.